This issue almost always has something to do with the description. The most common issues are emojis in the description and unwanted characters in the description. To resolve this:
Please ensure there are no emojis in the description.
If you're sure there are no emojis in your description, open a text editor such as Notepad on Windows or TextEdit on Mac:
Copy the Text
Click and drag your mouse over the text you want to copy.
Right-click the highlighted text and select Copy (or press
Ctrl + C
on Windows /Command + C
on Mac).
Open a Plain Text Editor
On Windows:
Click the Start button.
Type Notepad and open it.
On Mac:
Click the magnifying glass (top-right corner).
Type TextEdit and open it.
Click Format in the top menu, then select Make Plain Text (if available).
Paste the Text
Click inside the text editor.
Right-click and select Paste (or press
Ctrl + V
on Windows /Command + V
on Mac).
Copy the Plain Text
Click and drag over the text again.
Right-click and select Copy (or press
Ctrl + C
/Command + C
).
Paste into Rela
Go to the Details page for your Rela property.
Click in the description.
Right-click and select Paste (or press
Ctrl + V
/Command + V
).